SUMMIT provides enterprise class, cloud-based operations and enterprise services management suite. It ensures higher service availability, faster Go-Live, higher customer satisfaction, higher first call resolution, productivity improvement, better governance, high configurability, automation, performance driven work culture. It also comes with mobility enabled and complete IT Ops management capability. SUMMIT also delivers higher efficiency in the form of increased productivity, reduced downtime, and optimum asset utilization.
Key Features :
IT Service Management
IT Asset Management
Availability Management
Project Management
E-Procurement
Password Management
Operational Intelligence
Service Automation
Gamification
Skill Management
Service Assist
Service Availability